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1.1. Harno Moodle - an open source e-learning web application at, (hereinafter Moodle or Service).
1.2. Manager - Education and Youth Board (hereinafter Harno), who provides the opportunity to use the Moodle learning environment.
1.3. User - any natural person who has created a user account (hereinafter Account) in the Moodle environment.
1.4. Organisation - a company, institution or other organisation (hereinafter Organisation) carrying out the educational activities.

2. General

2.1. The Users and Organisations can use Moodle only when accepting all Terms of Use (hereinafter Terms). If Terms are not accepted, the Account is not created for the User and the Organisation is not allowed to use the Service.
2.2. The use of Moodle primarily means, but not only, creation of an Account by the User in Moodle and use of the Moodle options for participating in the educational activities provided by the Organisation, or carrying out the educational activities of the Organisation and use of the opportunities of Moodle by the Organisation for carrying out the educational activities, or other.
2.3. Use of the Service is possible only via the personal and identifiable Account. To use the Service, it is possible to authenticate the User with the user name and password, ID card, Mobile ID and TAAT (or other added) authentication solution.
2.4. Creation of the Service Account is free for the User. The Organisation must pay for the use of the Service except for an Organisation whose use of the Service is financed by the Ministry of Education and Research.

3. How to create and delete the Moodle account

3.1. To create the Moodle Account, the person must be at least 13 years old or use the Service based on the document that regulates the study arrangements or have the consent of a legal representative for creating the User account.
3.2. To create the Account, it is necessary to enter to Moodle the first name and surname, e-mail and personal password that contains at least 6 symbols with one lowercase letter and one number.
3.3. When the Account is created, the User will receive an automatic confirmation letter to the entered e-mail for confirming the account and logging into Moodle.
3.4. Upon the first logon, the User must add own personal identification code to the Account that allows reliable identification of the User and further logons via the ID card/Mobile ID.
3.5. In the absence of the Estonian personal identification code, it is possible to apply for enabling the personal identification code exception with filling in the relevant cell in the Moodle’s personal data form. The Support will review the personal identification code exception and accept or reject it latest within one business day.
3.6. The User has the right to submit an application to Harno for deleting the Account by submitting a relevant application to
3.7. Harno will delete the Account if there are no active studies under another Organisation. If the Account is associated with active studies under some Organisation, the User must ask the Organisation(s) to remove them from active studies in Moodle before submitting an application for deleting the Account.
3.8. The Account and all data related to the Account in Moodle will be deleted latest within 2 (two) weeks from receiving the relevant application. It is not possible to use the Service any more after deleting the Account.

4. User’s rights, obligations and liabilities

4.1. The User can participate in the studies carried out in Moodle or carry out studies in Moodle only when the Organisation has created a relevant link with the User (added the role), or as a guest in public e-courses if such permission is granted by creator of the course.
4.2. When the Account is created, a private area appears for the User in Moodle where the User can save other personal information in addition to the data necessary for creating the Account. The User can change and delete the added personal information at any time. It is not possible to delete mandatory data for creating the Account.
4.3. The User is responsible for the accuracy of the personal data and supplementary personal data added to the Account and interfacing Moodle with external services and involved data exchange.
4.4. Upon the use of the Account, the User will take every effort to prevent any third party access to the Account.
4.5. In the event of a possible risk, the User has to take measures to avoid any third party access to the Account (e.g. changing the password, stopping the ID card or Mobile ID, and other). It is also necessary to inform user support of the Service in case of an occurred risk via e-mail
4.6. Any activities that may prevent Harno from providing the Service or are contradicting the legislation are forbidden upon creating the Account and using the Service. Upon detection of the forbidden activities, Harno has the right to restrict the User’s access to the Service.
4.7. The forbidden activities include, but are not limited to overloading the Service with queries, adding insecure/illegal content to the system, impersonating as another person, violation of copyright, attempting to access the Accounts of other Users in any way, intentional bypassing restrictions related to an access to the Service or its attempt, or other alleged behaviour or contributing to such behaviour by the User.
4.8. The User can interface their Account with services outside Moodle (e.g. Google Drive). Harno will not control interfacing of the User Account with external services. Harno can only see the fact of interfacing with the external service.
4.9. When signing up as a User, the User agrees to receive Service-related messages.

5. Organisation’s rights, obligations and liability

5.1.  The Organisation has the right to use the Service for conducting educational activities. Each Organisation gets their own sub-category in Moodle.
5.2. All Organisations can use the Service as is i.e. it is maintained by Harno according to the source code available from
5.3. The Organisation who wishes to use the Service, shall submit a relevant request that is digitally signed by the signatory to e-mail The request must indicate (a) Name of the Organisation, (b) Name of the person assigned as the administrator of Harno Moodle, (c) administrator’s user name in Harno Moodle, (d) e-mail of the administrator associated with the Harno Moodle Account.
5.4. A contract will be entered into with the Organisation whose use of the Service is not financed by the Ministry of Education and Research.
5.5. The Organisation undertakes to assign the Organisation’s Moodle administrator. The administrator will manage the Service on behalf of the Organisation, e.g. adds and removes the Moodle tools and modules, creates a new course, assigns user roles (administrator, teacher, student) and rights and confirms accepting the Terms of Use on behalf of the Organisation.
5.6. The Organisation undertakes to ensure the compliance of the user roles and right of the Organisation and prevent an access or unauthorised persons to the Service.
5.7. Any activities that may prevent Harno from providing the Service or are contradicting the legislation are forbidden upon using the Service (e.g. indicative list is specified in clause 4.7).
5.8. The Organisation can interface its Moodle sub-category with external services (e.g. Google Drive, Echo360, and other). Interfacing of the Organisation’s subcategory with external services and the data exchange resulting from it is not controlled by Harno, and in respect of that the Organisation is fully responsible for it and notification of the persons in case of transferring personal data.
5.9. The Organisation will ensure the compliance of the materials entered, added and created in the Moodle environment and other materials with the law, including consistency with copyrights.
5.10. The Organisation undertakes to remove the Users from the Moodle studies (e-course) latest within 6 months after the end of the specific studies. When the Users are maintained by the ended course longer, the Organisation undertakes to inform the Users about the deadline and reason for maintaining them longer by the Course.
5.11. The Organisation is responsible in case of the damage caused via the roles, including violation of the data protection requirements and activities damaging the functioning of the Service.

6. Rights, obligations and liability of Harno

6.1. Harno has the right to make unilateral amendments in the Terms by notifying the Users and Organisations about it on the web page of Harno and/or via emails indicated in Moodle.
6.2. Harno provides an opportunity to use the Moodle learning environment for the Organisations and the Users an opportunity to create an Account in the Moodle learning environment to participate in the educational activities conducted by the Organisations in Moodle. The Service is provided 24/7, except during maintenance times notified by Harno.
6.3. Please find the user manual of Moodle at Moodle KKK
6.4. The Service is provided only via a secure connection (https).
6.5. Moodle is hosted in the servers managed by Harno and located on the territory of Estonia.
6.6. Moodle, server’s and database software is kept current with up-to-date security updates.
6.7. Maintenance windows are used for performing maintenance. For more information see The use of the Service is suppressed or limited during the maintenance.
6.8.Backup principles of Moodle can be found at
6.9.Harno provides the use-related support for the Users and Organisations. Support is provided via e-mail
6.10. Harno is not responsible for data entered and materials uploaded to Moodle by the Organisations and Users.
6.11. Harno is not responsible for the failures of the Service caused by circumstances that are outside the control of Harno.

7. Personal data protection

7.1. Harno, as the Controller, processes the personal data only for allowing the Users to create the Account and ensuring the Organisation to provide the Service to the extent necessary.
7.2. For better and more effective provision of the Service, the Service will use cookies saved to the web browser that contains: User’s IP-address, geographical location; Browser type and version, operation system, reference source, page views and web site navigation paths, also information about the timing, frequency and model of use of the Service. The cookies generally do not contain data based on which the User’s identity could be identified but the personal data saved by the User may be associated with the cookies and through these, the activity of the User in the web browser could be associated with the User’s identity.
7.3. Harno discloses the personal data only to the Organisations who use the Service to allow the Organisation to assign the Organisation-related role to the User, and other persons if the data disclosure requirement is based on legislation.
7.4. The Organisation is responsible for compliance of processing personal data processed by itself or by the Users in the Moodle environment (including data exchange involved in external services interfaced with the Service) with legislation by being the Controller of these personal data.
7.5. In respect of the data indicated in clause 7.3, Harno is the Processor by enabling to use the Service for processing personal data, by providing the support for the Service and by hosting the personal data in Moodle in its servers.
7.6. The User must address the Organisation under whose educational activities their personal data are processed in Moodle with issues related to processing of personal data related to the study activities, or for the exercise of statutory rights.
7.7. The User is able to see all their personal data in Moodle at any moment in Moodle in respect of their Account data. The User is required to keep their personal data up-to-date in Moodle.
7.8. To enhance the quality of the Service, Harno may process all personal data within the Service for providing the user support of the Service, analysing the Service.
7.9. Harno will inform about possible data leaks all Users whom the data leak concerned or might have concerned on its web site, the home page of the Service and via e-mails provided in Moodle within 72 hours. In addition, Harno will inform the Information System Authority and the Data Protection Inspectorate via the appropriate incident report form. Harno will immediately take all measures to prevent the use of leaked data in any way
against the users of the service.

Please contact with the issues related to the data protection and personal data processing.
Place and contacts of Harno :
Education and Youth Board
Lõõtsa 4
11415  Tallinn, ESTONIA
Phone:  735 0500


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